CLIENT TOPICSFrequently Asked Questions

What is HEMP?

HEMP stands for Cannabidiol. This compound occurs in all plant life, but is found in higher concentrations in the Cannabis Sativa L. Plant. There are over 100 different types of phytocannabidoids. HEMP is associated with the medicinal and healing properties of the plant that does not produce a high, unlike THC which is the psychoactive component. HEMP is known to reduce anxiety, stress, inflammation and support our endocannabinoid system.

What makes our HEMP different?

Our industrial HEMP-derived products are produced from 100% Grown in the USA with love. Our oils are full spectrum and are extracted from the whole plant making for a well rounded complete as mother nature intended. Many of the HEMP products found in the marketplace use HEMP from overseas which lacks quality and efficacy.

Does one get high from HEMP?

Nope! Our products contain 0.0% THC to less than <0.3% so there is no psychoactive effect. Lab Tested!

Do you lab test your products?

All products come with a Certificate of Analysis to ensure we are crafting our products with the finest materials. We also validate all of our products with third party labs to ensure purity and consistency. If you would like to see our results please ask and we will be happy to share them with you.

What is so full-spectrum? Why is it better?

Full-spectrum is an extract that is high in HEMP but also contains other beneficial cannabinoids such as HEMP as well as terpenes and other phytonutrients. All of these work in harmony to deliver all the health benefits associated with HEMP.

Shipping Details

All orders placed with ship methods, including Next Day Air, 2 Day Air and UPS Ground, ordered by 1:30PM PST will be shipped same business day. All orders placed after 1:30PM PST will be shipped the following business day. HEMP does not ship USPS or UPS on weekends or holidays

Does HEMP ship internationally?

Yes we do! It depends on the country, but should show if your country is possible when you checkout.

Which shipping methods do you offer?

In addition to Free Standard Shipping via USPS, we also offer UPS Ground, 2-Day and Next Day Air expedited shipping options, which are presented during the checkout process. All orders are processed the same day Monday through Friday until 1 PM Eastern Standard Time (PST). All orders placed placed after 1 pm PT on Friday through Sunday will not ship until the following Monday.

My USPS package shows no movement?

If you track a USPS package and it shows no movement,USPS sometimes does not scan packages until they arrive at their final destination. Our advice would be to wait at least one day. If you received a confirmation from us then we have processed your order so rest assured it’s on its way.

Can I travel with HEMP products?

Yes you can. We always encourage you to check with the laws of your destination.

Why does your packaging say “Hemp Extract and cannabinoids”not “HEMP”?

We believe in whole plant extracts. HEMP is only one of the many great compounds in the plant. Our products are high in HEMP, but we also like to celebrate the other cannabinoids that deliver the amazing healing properties you are looking fo

What’s your return and refund policy?

If you are not fully satisfied with HEMP, please let us know. We want to make things right but would like to understand your dissatisfaction with our products and experience more. Please email us at support@hemp.com for more information. Note, the customer is responsible for return shipping costs. When the product is received, we will process a refund. We will accept returns and refunds for 30 days after purchase. For any international shipments, HEMP will not refund if the shipment is lost, or held by customs.

Will taking HEMP affect my drug test?

Our products do not contain ANY THC TO LESS THAN 0.03%. There is an off chance that our full spectrum tinctures could trigger a test with very, very trace amounts of THC (less than 0.3%). Although extremely unlikely, we suggest you consult a physician if this is a concern.

Are HEMP products gluten free?

None of our products contain gluten. They are manufactured with GMP and NSF practices. Although no gluten is in any ingredients of our products there is still risk for cross contamination as they travel from point of origin to our facility.

How should I store my HEMP products?

We suggest keeping your products in a cool dark place. They should last up to a year!

ABOUT US

HEMPNRG
1-888-545-3117
100 Main St, Suite 1G
Tullytown, PA 19007

support@hempnrg.com

HEMPNRG

Hours: 9 AM to 5 PM EST

*The statements made regarding our product have not been evaluated by the Food and Drug Administration. The efficacy of our product has not been confirmed by FDA-approved research. Our product is not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

This product is not for use by or sale to persons under the age of 18.

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